MI Casino Pros > Reviews > FireKeepers iCasino

FireKeepers Online Casino Review for Players in Michigan

Overall Rating 4/5

100% deposit match up to $500

T&C Apply, 21+
  • Casino Name: FireKeepers iCasino
  • Year Established: 2021
  • Welcome US Players:
  • Available Bonus: 100% deposit match up to $500
  • Max Payout Days: 8
  • Available Devices: Windows, IOS, Andriod
  • Customer Support Features: Live Chat, Email
Sam Bentham
Last updated: 03.01.2024
Fact checked by:
Fact checked by:

Summary & Overview

Residents of Michigan may already be familiar with the FireKeepers Hotel and Casino in Battle Creek, which opened its doors back in 2009. The casino took its award-winning experience online in 2021 with the launch of the FireKeepers iCasino. Boasting plenty of promotions, a great selection of online slots, video and live dealer table games, plus a slick and convenient user interface, we delve into all this online casino has to offer US players.

Pros
Pros
  • Dedicated mobile app available for iOS and Android devices
  • “Floor Favorites” allows you to play favorites from the land-based casino
  • Backing from the iconic FirteKeepers Hotel and Casino
  • ● Almost 300 casino games from leading software developers
Cons
Cons
  • The selection of live dealer games could be larger
  • Limited promotions for casino players

Overall Experience

4/5

The user experience at the online casino is fantastic. The site itself is easy to navigate, with plenty of access points to support and help. There are links to the Help Center throughout the casino, demonstrating plenty of transparency to help put players’ minds at ease. Plus, the streamlined lobby allows you to quickly locate your favorite online slots, table games, and live dealer options.

The online casino also has over a decade of experience in the land-based gambling industry behind it. With the backing of the popular FireKeepers Hotel and Casino, the site lies in capable and experienced hands. Therefore, Great Lakes State players can access the casino and gamble from the comfort of their couches in confidence.

Games Variety & Quality

3.7/5

FireKeepers Casino gets a solid 3.7/5 for the variety of games currently on offer. The platform includes almost 300 games in total, such as plenty of traditional table games and immersive live dealer games, as well as classic slots, video slots, and floor favorites. Plus, it’s clear the catalog is growing. We look forward to seeing titles from more development studios joining the ranks.

Banking

4.1/5

Arguably the most important part of any review – how easy is it to deposit and withdraw? The online casino offers a fantastic selection of payment options, including Visa, Mastercard, Play+, and VIP Preferred. MI players can also fund their accounts and cash out their winnings at the FireKeepers Hotel and Casino’s cage.

Security & Trust

5/5

When it comes to trust, we’re giving FireKeepers Casino full marks. As any Michigan-based casino goer will know, the name is already synonymous with trust, thanks to the success of its land-based resort in Battle Creek. Taking a serious stance on privacy and security, the online operator offers the same fantastic customer service we’ve come to expect from the FireKeepers brand. The casino extends its tried-and-tested safer gambling policy to its online operations, including its commitment to player safety and providing secure, encrypted online banking systems.

Bonuses & Promotions

3.7/5

The sign-up bonus available at FireKeepers Casino is a generous deposit match of up to $500, which Is pretty competitive for the MI market. While the site does offer promotions for returning users, there are currently no offers for existing casino players. Still, the online casino does have special promos that are unique to emails, which definitely make signing up worth your while!

Customer Service

4/5

Fantastic customer service is just as important online as it is in land-based casinos, and in this aspect, FireKeepers does not disappoint. Users can access the extensive knowledge base through the easy-to-find tab at the top of the screen, where most FAQs are answered clearly with simple instructions. The live chat feature is available 16 hours per day, outside of which users can either email or log a request directly from the website.

How to Create an Account at FireKeepers Casino

You can play demo versions of games for free on the casino’s website without registering an account. However, if you want to play for real money, you’ll need to create an account first. The online casino has made this process super easy, with a link to set up your new account to the right of the menu bar. Click either option to get started, then follow the simple steps below:

  • Click one of the links on this page to visit the site.
  • Select the yellow JOIN NOW button on the top right of the screen.
  • You’ll be directed to the login screen, where you can choose your login email and password.
  • Next, the casino will ask for your personal information, including your name, date of birth, and gender.
  • On the next screen, you’ll need to enter your contact details. These include:
    1. Your country of residence
    2. Your address
    3. The last 4 digits of your SSN
    4. Answer 2 security questions
  • Be sure to carefully read all the check boxes at the bottom.
  • Click the yellow JOIN NOW button at the bottom of the screen to register.
  • In some circumstances, you may see a pop-up asking you to upload verification documents, such as your proof of ID and address. Click Upload, select and attach the document you wish to upload, then hit Upload.
  • Once verified, you’re all set to get started!

Firekeepers Casino signup form screenshot
Firekeepers Casino sign up form second screen screenshot
Firekeepers Casino Sign up form third screen screenshot

Who Can Play at FireKeepers Casino?

Users can create an account and make deposits and withdrawals at FireKeepers Casino from anywhere within the US. However, they must be physically located within Michigan and be above 21 years of age to play for real money. Notably, those banned from the land-based FireKeepers Hotel & Casino are automatically prohibited from using the online site.

Games Variety & Quality

Moving onto the selection of games, players have access to online slots, traditional table games, and plenty of live dealer variations. We judge the quality of a casino’s offerings on how well it satisfies the needs of the player, and it’s clear by the standard of games available at FireKeepers Casino just how well the operator understands its audience.

The casino offers an impressive catalog of top-quality games from big-name software providers. Think NetEnt, IGT, and Lightning Box. Users will also be delighted to see Big Time Gaming’s brilliant Megaways series, a fantastic range of table games loved by players, and Evolution Games’ popular live dealer games.

Slots

With over 200 slots available, players can expect to find the hottest hits and all-time classics in FireKeepers Casino’s organized lobby. The site’s vast library incorporates games offering everything from classic fruits and bars to Greek mythology adventure themes and everything in between.

The lobby itself is user-friendly, with dedicated tabs for Megaways titles and casino floor favorites. These include IGT’s Egyptian-themed Cleopatra, the movie-inspired Stargate Megaways, and Raging Rhino from SG Digital, which has been delighting MI players since 2015.

NameProviderBet RangeVolatilityRTP
White Rabbit MegawaysBig Time Gaming$0.1-$20High97.24%
Griffin’s ThroneIGT$0.75-$37.50Medium95.11%
Blood SuckersNetEnt$0.25-$50Low97.99%
Firekeepers casino slots screenshot
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Expert Tip

If you’re looking for a specific game, why not use the casino’s handy search bar? Next to the magnifying glass, where you see the words “Casino Games Search”, start typing the title or keyword you’re looking for to get suggestions from the operator’s library.

Table Games

The online casino boasts a variety of traditional virtual table games, including craps, roulette, baccarat, blackjack, and poker. This selection includes over 40 titles with the most popular variations of the table classics such as Texas Hold’em, European Roulette, and Blazing 7s Blackjack.

NameProviderBet RangeVolatilityRTP
American RouletteLight and Wonder$0.1-$5,000Low94.74%
BaccaratIGT$1-$2,000LowBanker 98.9%, Player 98.7%, Tie 85.6%
European RouletteSG Digital$0.1-$5,000Low97.3%
Firekeepers Casino table games screenshot
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Note

RTP means Return To Player and is the theoretical returns percentage for a particular game after playing over a long period. For example, if you were to play a game of blackjack offering a 99% RTP, you could expect to win $99 for every $100 wagered over many hands.

Live Dealer Options

The selection of live dealer games available at FireKeepers Casino is still growing, with 12 currently available on the site. Yet, this includes a fantastic selection of blackjack titles alongside one poker, baccarat, and craps game. Sure, we’d love to see live roulette and game shows added to the collection. However, since the online casino partners with Evolution Gaming to deliver its live casino titles, you can expect top-quality video streams and professional human dealers.

NameProviderBet RangeVolatilityRTP
Craps LiveEvolution Gaming$0.5-$1,000Low99.17%
Baccarat LiveEvolution Gaming$1-$25,000Low98.94%
Blackjack LiveEvolution Gaming$5-$1,000Low99.29%
Firekeepers Casino live dealer games screenshot

Free Games

The online casino gives players the chance to play games completely for free! Simply visit the website, hover over any of the game tiles in the lobby, and you will see a “DEMO PLAY” button. Click on that, confirm you’re over 21, and start spinning!

Firekeepers Casino demo game screenshot
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Expert Tip

The fantastic thing about playing the demo games for free is that they allow you to “try before you buy”. You can test out new games and get familiar with their mechanics and bonus features before wagering real money.

Mobile Optimization and Gaming

Since the site is built on HTML5 technology, players can access the online casino from the convenience of their mobile browsers. This technology allows the casino to transition seamlessly from desktops to the screens of smartphones and tablets. Featuring hamburger menus and optimized text, the mobile browser site is responsive and easy to navigate.

On the other hand, if you want a more bespoke mobile gambling experience, we recommend downloading the native app. It’s available for both iOS and Android devices through the Apple App and Google Play Stores. FireKeepers Casino even features links to its dedicated apps on its homepage, making installing the app super simple.

FireKeepers Sportsbook

The sportsbook element of the gambling brand provides an extensive array of sports betting options covering both USA-based and international sports. The range includes football, basketball, hockey, and baseball alongside NASCAR, boxing, MMA, soccer, championship golf, tennis, and so much more!

The sportsbook offers futures wagering on upcoming championships in major sports, including trending bets, competitive odds, and in-depth markets across most major sports. Seasonal promos are available in accordance with the sporting calendar, plus a sign-up bonus of bet $5 and get $100 in free bets for new players. 

FireKeepers Poker

While the casino doesn’t deliver a dedicated poker platform, players can still try their hands at virtual poker table games like Let It Ride and Ultimate X Poker Triple Play.

Banking: Deposit & Withdrawal Options

Key to the user experience at any online casino is the available payment methods for deposits and withdrawals. FireKeepers Casino makes funding your account and cashing out your winnings super simple. Casino players can also enjoy many flexible banking options.

Deposits

To make a deposit at the online casino, players must first set up an account following the guidelines on this page. Then, you can choose from the deposit methods listed below. But remember, the site does not charge fees for deposits or withdrawals. Plus, the casinohas a $10 minimum deposit limit.

  • VIP Preferred
  • Mastercard
  • Visa
  • Play+
  • Cash at the casino cage

How to Deposit at FireKeepers Casino

Once you have set up your casino account and you’re ready to deposit funds and start playing, follow these simple steps to add money to your account:

  • Log into your account via the white “LOG IN” button at the top right of the screen.
  • Go to My Account > Cashier
  • Select one of the following deposit methods:
    1. VIP Electronic Check
    2. Mastercard/Visa
    3. Play+ Card
    4. FireKeepers Casino Hotel Cage Cashier
  • Enter the amount you wish to deposit. Remember, the minimum deposit is $10.
  • Select Continue to finalize the deposit process.

It’s worth noting that while the casino does not charge a fee for this transaction, some card issuers may do so. It is best to check with your card issuer prior to processing the transaction.

Withdrawals

You have a number of options for withdrawing from your FireKeepers Casino account, including Pay+, VIP Preferred, and cash at the casino cage. Unfortunately, Mastercard and Visa debit/credit cards are not available for cash-outs.

Withdrawing money takes longer than depositing as additional checks are required for each method, which includes document verification. For all methods except casino cage withdrawals, the casino advises processing can take up to 72 hours. However, extra security measures may result in longer wait times for new customers and new withdrawal methods. Players can check the status of a withdrawal by navigating to My Account > Account Statement > Transaction History.

The casino does reserve the right to delay processing withdrawal requests until final approval has been received for any outstanding deposit transactions. Plus, bonuses may only be withdrawn once the requirements of the bonus policy have been satisfied.

Withdrawal OptionFeeProcessing TimeMinimum Withdrawal
Play+ Card$0Up to 72 hours with funds available immediately after approvalN/A
VIP Preferred/ACH/eCheck$0Up to 72 hours with funds available 3-5 business days after approvalN/A
Cash at the Casino Cage$024 hoursN/A
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Note

When considering withdrawal options, it’s important to note that you can only use Visa and Mastercard credit and debit cards to deposit, not to make a withdrawal.

How to Withdraw at FireKeepers Casino

Once you have verified your account by uploading copies of your proof of ID and address, withdrawing money from your casino account is simple. You can follow our straightforward steps below:

  • Log into your account via the white “LOG IN” button at the top right of the screen.
  • Go to My Account > Cashier
  • Select which withdrawal you’d like to use from the following list:
  • VIP Preferred
  • Casino Cage Cashier
  • Play+ Card
  • Enter the amount you wish to withdraw and click “Continue”.
  • Follow the instructions on the screen to complete the information required for your withdrawal method. You will need the following verification documents:
    1. Credit/Debit Card: A copy of the front and back of the card used to fund the account with the middle 8 numbers on the front blocked out, as well as the 3-digit security code on the back.
    2. Proof of bank account number: A copy of a recent bank statement with your name and number clearly visible.
    3. Proof of address: A utility bill or credit card statement with the player’s full name and address clearly visible.
    4. Photo ID: It must be a government-issued passport, driver’s license, or state ID card with your name, photo, and signature clearly visible.
  • You can check the status of your withdrawal request by heading to: My Account > Account Statement > Transaction History.

Security & Trust

Player security is of huge importance when gambling online, so having trust in the casino where you’re playing is key. FireKeepers Casino takes player security very seriously and adheres to industry standards across data protection, website encryption, and gaming rules and regulations.

Firstly, the online casino holds a license with the Michigan Gaming Control Board to offer internet betting services. Furthermore, the site is part of the land-based FireKeepers Casino Hotel, owned and operated by the Nottawaseppi Huron Band of the Potawatomi. The AAA Four Diamond designated land-based casino in Battle Creek, Michigan, has been in operation since August 2009.

The brick-and-mortar and online casinos have strict responsible gaming and player protection policies. It provides players access to responsible gambling resources, limit-setting, self-exclusions, and employs identity verification and geolocation technology.

Michigan Gaming Control Board

The site’s license with the Michigan Gaming Control Board has been active since 2021. It allows for the provision of internet casino games and sports betting on the NYX Digital Gaming platform. As such, the casino is held to strict player safety, fair gaming, and data protection standards.

FireKeepers Casino Land-Based Partnerships in Michigan

The online casino is owned by the FireKeepers Casino Hotel, Battle Creek, Michigan.

Bonuses & Promotions

One of the thrilling parts of joining new casinos is seeing what bonuses and promotions are available. FireKeepers Casino offers a selection including welcome bonuses for new players and reload promos for returning users, alongside seasonal promotions and special offers that are constantly changing. Players should also keep an eye on their inboxes for email-only promotions.

Welcome Bonuses

After registering with the online casino and placing a deposit of $10 or more, the site will reward you with a generous welcome bonus. More specifically, you can grab a 100% deposit match of up to $500. The casino really lets its new players boost their bankrolls from the get-go.

Yet, like with every other welcome bonus, you’ll need to comply with the terms and conditions when claiming your rewards. But don’t worry – you don’t need to jump through hoops to grab your deposit match. In fact, the only casino only attaches a 5x wagering requirement to the bonus amount, which is incredibly lenient compared to the industry average. You’ll have seven days to meet the requirements, so you better be quick playing your favorite games!

However, different casino games contribute differently toward this playthrough requirement, as displayed below:

  • Slot games: 100%
  • Video poker and other table games: 25%
  • Craps: 20%
  • Roulette: 20%
  • Blackjack 10%
Bonus T&CsMI Welcome Bonus
Bonus Bonus Match up to $500
Minimum Deposit$10
Wagering Requirements5x the bonus
Expiration DateN/A
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Example

Wagering requirements refer to the amount of money players must stake before withdrawing their winnings. For example, with the site’s welcome bonus, if you were to deposit $100 and receive an additional $100 from the casino, you would need to place bets to the value of $500 before you could withdraw the bonus money.

Ongoing Promotions

Promotions are a great way to keep existing users happy and returning to online casinos. However, FireKeepers Casino has missed a trick by not offering any bonuses to existing players. While sports betting fans can grab odds boosts and a $20 risk-free bet, casino gamblers aren’t so lucky. If the online casino updates its “Promotions” page with any new offers for returning players, we’ll list them right here in this review, so make sure to bookmark this page!

Loyalty Program

Similarly, the casino doesn’t seem to offer a loyalty or VIP program for existing users. We recommend taking advantage of the welcome bonus to give your bankroll the boost it deserves.

Promo Codes

Casinos often require a special promo code to unlock bonuses and promotions, which is a combination of letters and numbers you’ll need to input when registering an account or placing a deposit. Luckily, this is not required for FireKeepers Casino – you can simply follow the website links on this page to sign up and start enjoying the welcome bonus.

Customer Service

The FireKeepers brand is already known for exceptional customer service, and the online casino is no different. The site’s “Help Center” is packed with useful information. Plus, if you can’t find the answer you’re looking for, there’s a live chat bubble at the bottom right of the screen where instant online support is available at the click of a button between 8am and 12am every day.

Outside of these hours, you can also submit a request via the website or email the customer support team directly. It’s all super easy, and we recommend you start with the Help Center, where you can usually find the answer you need.

FireKeepers Casino Final Thoughts

Players looking for an online gambling experience with a great selection of video slots, live dealer options, and table games will find all that and more at FireKeepers Casino. The site offers a trustworthy, easy-to-navigate platform backed by a reputable casino brand already known for incredible customer service.

You’ll find all your floor favorites in the lobby, an exciting welcome bonus on sign-up, plus a variety of banking options to make transacting as seamless as possible. Our recommendation? If that sounds like the online casino you’re looking for, it’s well worth a visit! 

Frequently Asked Questions

MI players aged 21+ are welcome to play at the online casino. As the casino is licensed in MI, players must be physically in the Great Lakes State to gamble.

 

 

The minimum deposit amount is $10. You have a choice of different deposit methods, including using your Visa or Mastercard, direct from your bank account using VIP eCheck, using a Play+ Card, or visiting the casino’s land-based cage cashier.

 

 

The online casino allows for 4 different payment methods to make your transaction experience as smooth as possible. They include VIP Preferred eCheck, Mastercard/Visa credit and debit cards, through your Play+ Card account, or by visiting the FireKeepers Casino Cage Cashier.

 

 

Yes, you can play demo games for free at the online casino. Simply hover over the slot game you wish to play and select the “DEMO PLAY” button to start playing for free! Yet, it’s important to remember that you can’t play live dealer titles for free in a demo mode.

 

 

The site offers a fantastic range of games, including video slots, live dealer table games, baccarat, blackjack, roulette, Texas Hold’Em, and loads more. The lobby includes over 250 video slots, live dealer tables, and traditional table games.

 

 

Absolutely! Players in the Great Lakes State can play online via the online casino’s mobile app. There are links to download the app directly on the site, which is available for both Apple and Android devices. Alternatively, you can search for the app on your device’s app store.

 

 

Of course, the online casino offers players a welcome bonus. More specifically, new players can claim a 100% deposit match up to $500 after depositing $10 or more into their online casino account.

 

 

FireKeepers Casino is an online casino based in Michigan. The casino operates under a license from the Michigan Gaming Control Board and, as such, is only available to players physically located within MI’s borders.